Privacy Policy

Effective Date: 01/01/2025

At Graftivo Design & Printing, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data.

1. Information We Collect

We may collect the following types of information when you interact with us:

Personal details (name, email, phone number, address)
Order information (purchases, invoices, payment details)
Communication preferences
Mobile phone number (for order updates and support messages)

2. How We Use Your Information

We use the information collected to:

Provide and improve our services
Process orders and payments
Send transactional and service-related messages
Communicate important updates and notifications
Provide customer support
Comply with legal requirements

3. Mobile Information

We do not share, sell, rent, or disclose your mobile phone number or personal information to third parties or affiliates for marketing or promotional purposes.
Your mobile information will only be used for the purpose of providing our services and communications directly related to your account.

3.1 SMS Consent and Messaging

By providing your mobile phone number on our website, during checkout, or through a contact form, you consent to receive SMS messages from Graftivo Design & Printing related to:

Order confirmations
Shipping updates
Invoices and receipts
Customer support

Message frequency may vary. Msg & Data rates may apply.

You can opt out at any time by replying STOP to any message. For additional help, reply HELP or contact us at support@shevaa.com.

👉 Your consent to receive SMS messages is not a condition of purchase.

4. Data Sharing

We may share information only in the following limited circumstances:

To comply with legal obligations
To protect our rights and property
With trusted service providers who help us operate our business (e.g., payment processors, shipping companies), but only to the extent necessary

5. Data Security

We implement reasonable security measures to protect your information from unauthorized access, use, or disclosure.

6. Your Rights

You may request to access, update, or delete your personal information at any time by contacting us at support@shevaa.com.

7. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.

8. Contact Us

If you have any questions about this Privacy Policy, please contact us at:

Graftivo Design & Printing DBA

Email: sales@graftivo.com

Website: www.graftivo.com