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Privacy Policy

 
 
 

Last Updated: November 2025

Company Name: Graftivo Design and Printing (DBA)

Location: California, United States

Contact: support@graftivo.com

 


1. Introduction

 

This Privacy Policy describes how Graftivo Design and Printing (DBA) (“Graftivo,” “we,” “us,” or “our”) collects, uses, and protects your personal

 information when you use our website, services, or communicate with us.

By using our services, you consent to the practices described in this Privacy Policy.

 


2. Information We Collect

 

We may collect the following types of information:

 

A. Personal Information

 
  • Full name

  • Email address

  • Phone number

  • Billing and shipping address

  • Payment information (processed securely through third-party providers)

 

B. Non-Personal Information

 

 

  • Browser type, device information, and IP address

  • Usage data such as pages visited and time spent on our site

  • Cookies and similar tracking technologies

 


 

3. How We Use Your Information

 

 

We use your personal information to:

  • Provide and deliver our design and printing services

  • Communicate with you about projects, updates, and support

  • Send invoices, confirmations, and receipts

  • Improve our website and customer experience

  • Send promotional offers, newsletters, and updates (only if you opt in)

  • Comply with legal and regulatory requirements

 


 

 

4. SMS and Email Communications

 

 

By providing your phone number or email, you agree to receive:

  • SMS text messages related to your orders, appointments, and promotions

  • Emails for updates, invoices, or newsletters

You can opt out at any time by:

  • Replying STOP to SMS messages

  • Clicking “Unsubscribe” in any promotional email

Message frequency may vary. Standard message and data rates may apply.

We do not sell or share your contact information for marketing by third parties.

 

 


 

5. Cookies and Tracking

 

 

Our website may use cookies to enhance user experience, analyze traffic, and personalize content.

You can disable cookies through your browser settings, but some features of the site may not function properly without them.

 

 

6. Data Security

 

 

We take appropriate security measures to protect your personal information against unauthorized access, disclosure, alteration, or destruction.

While we strive to maintain strong protection, no online transmission or storage system is 100% secure.

 

 


 

7. Data Retention

 

 

We retain personal information only for as long as necessary to fulfill the purposes described in this policy, comply with legal obligations, or resolve disputes.

 


 

8. Sharing of Information

 

 

We may share your information only with:

  • Service providers who help us operate our business (e.g., payment processors, delivery partners, cloud storage)

  • Legal authorities, if required by law, court order, or to prevent fraud or misuse

We do not sell or rent your data to third parties.

 

 


 

9. Your Rights (California Residents)

 

 

Under the California Consumer Privacy Act (CCPA), you have the right to:

  • Request access to the personal information we hold about you

  • Request deletion of your personal data (subject to certain legal exceptions)

  • Opt out of the sale of personal information (we do not sell data)

  • Request that your information not be shared for marketing purposes

To exercise any of these rights, contact us at support@graftivo.com.

We may need to verify your identity before processing your request.

 

 


 

10. Third-Party Links

 

 

Our website may contain links to third-party websites. We are not responsible for their privacy practices or content.

We recommend reviewing the privacy policies of any external sites you visit.

 


 

11. Children’s Privacy

 

 

Our services are not directed to individuals under the age of 13.

We do not knowingly collect personal information from children. If we become aware of such collection, we will delete it promptly.

 


 

12. Changes to This Privacy Policy

 

 

We may update this Privacy Policy periodically.

The revised version will be posted on our website with the updated date. Continued use of our services after changes indicates your acceptance of the new terms.

 


 

13. Contact Information

 

If you have any questions, concerns, or privacy-related requests, please contact:

📧 sales@graftivo.com

📍 California, United States