Privacy Policy
Last Updated: November 2025
Company Name: Graftivo Design and Printing (DBA)
Location: California, United States
Contact: support@graftivo.com
1. Introduction
This Privacy Policy describes how Graftivo Design and Printing (DBA) (“Graftivo,” “we,” “us,” or “our”) collects, uses, and protects your personal
information when you use our website, services, or communicate with us.
By using our services, you consent to the practices described in this Privacy Policy.
2. Information We Collect
We may collect the following types of information:
A. Personal Information
Full name
Email address
Phone number
Billing and shipping address
Payment information (processed securely through third-party providers)
B. Non-Personal Information
Browser type, device information, and IP address
Usage data such as pages visited and time spent on our site
Cookies and similar tracking technologies
3. How We Use Your Information
We use your personal information to:
Provide and deliver our design and printing services
Communicate with you about projects, updates, and support
Send invoices, confirmations, and receipts
Improve our website and customer experience
Send promotional offers, newsletters, and updates (only if you opt in)
Comply with legal and regulatory requirements
4. SMS and Email Communications
By providing your phone number or email, you agree to receive:
SMS text messages related to your orders, appointments, and promotions
Emails for updates, invoices, or newsletters
You can opt out at any time by:
Replying STOP to SMS messages
Clicking “Unsubscribe” in any promotional email
Message frequency may vary. Standard message and data rates may apply.
We do not sell or share your contact information for marketing by third parties.
5. Cookies and Tracking
Our website may use cookies to enhance user experience, analyze traffic, and personalize content.
You can disable cookies through your browser settings, but some features of the site may not function properly without them.
6. Data Security
We take appropriate security measures to protect your personal information against unauthorized access, disclosure, alteration, or destruction.
While we strive to maintain strong protection, no online transmission or storage system is 100% secure.
7. Data Retention
We retain personal information only for as long as necessary to fulfill the purposes described in this policy, comply with legal obligations, or resolve disputes.
8. Sharing of Information
We may share your information only with:
Service providers who help us operate our business (e.g., payment processors, delivery partners, cloud storage)
Legal authorities, if required by law, court order, or to prevent fraud or misuse
We do not sell or rent your data to third parties.
9. Your Rights (California Residents)
Under the California Consumer Privacy Act (CCPA), you have the right to:
Request access to the personal information we hold about you
Request deletion of your personal data (subject to certain legal exceptions)
Opt out of the sale of personal information (we do not sell data)
Request that your information not be shared for marketing purposes
To exercise any of these rights, contact us at support@graftivo.com.
We may need to verify your identity before processing your request.
10. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for their privacy practices or content.
We recommend reviewing the privacy policies of any external sites you visit.
11. Children’s Privacy
Our services are not directed to individuals under the age of 13.
We do not knowingly collect personal information from children. If we become aware of such collection, we will delete it promptly.
12. Changes to This Privacy Policy
We may update this Privacy Policy periodically.
The revised version will be posted on our website with the updated date. Continued use of our services after changes indicates your acceptance of the new terms.
13. Contact Information
If you have any questions, concerns, or privacy-related requests, please contact:
📧 sales@graftivo.com
📍 California, United States