Terms and Conditions

Last Updated: November 2025

Company Name: Graftivo Design and Printing (DBA)

Location: California, United States

Contact: sales@graftivo.com

1. Introduction

Welcome to Graftivo Design and Printing (DBA) (“Graftivo,” “we,” “our,” or “us”). These Terms and Conditions (“Terms”) govern your use of our

website, services, and communications related to our design and printing business. By accessing or using our services, you agree to be bound by

these Terms. If you do not agree, please do not use our services.

2. Services Overview

Graftivo provides graphic design, branding, and printing services, including but not limited to logo creation, digital and print design, promotional

materials, and related creative work.

All projects are customized according to client specifications and timelines agreed upon in writing or via electronic communication.

3. Payments and Billing

All payments must be made in full before final files or printed materials are delivered, unless otherwise agreed in writing.
Graftivo accepts payments through authorized payment processors (e.g., Stripe, PayPal, bank transfer).
Prices are subject to change without prior notice.
Any unpaid balance may result in suspension of services or additional late fees.

4. Intellectual Property

All design concepts, drafts, and materials remain the property of Graftivo until full payment is received.
Upon full payment, ownership of final deliverables transfers to the client, excluding any third-party materials (e.g., fonts, stock images) subject to their own licenses.
Graftivo reserves the right to display completed works in portfolios, social media, or promotional materials unless the client requests confidentiality in writing.

5. Revisions, Refunds, and Cancellations

Graftivo provides a reasonable number of revisions as stated in the project agreement.
Refunds are not available once a project has begun, except in cases of service failure or mutual agreement.
Clients must submit cancellation requests in writing before work begins to qualify for partial refunds.

6. Limitation of Liability

Graftivo is not liable for any direct, indirect, incidental, or consequential damages arising from the use of our services or materials.

We do not guarantee specific results or profits from any design, branding, or printing materials provided.

Our total liability shall not exceed the amount paid for the specific service in question.

7. SMS and Electronic Communications Consent

By providing your phone number or email address, you consent to receive SMS text messages, emails, and other electronic communications from

Graftivo Design and Printing (DBA) related to your projects, promotions, reminders, or updates.

Message frequency may vary.
Standard message and data rates may apply.
You may opt out at any time by replying STOP to SMS messages or clicking “Unsubscribe” in emails.
We will never sell or share your personal contact information with unaffiliated third parties without consent, except as required by law.

8. Privacy and Data Protection

We collect and process personal data in accordance with applicable privacy laws in California and the United States.

Information collected (such as name, email, phone number, payment details) is used solely for business and communication purposes.

For more information, please refer to our Privacy Policy.

9. Governing Law

These Terms are governed by and construed in accordance with the laws of the State of California, without regard to its conflict of law provisions.

Any dispute shall be resolved in the appropriate courts located in California, USA.

10. Changes to Terms

We reserve the right to modify or update these Terms at any time without prior notice.

The latest version will always be available on our website with the “Last Updated” date above.

11. Contact Information

For questions, concerns, or legal inquiries, please contact us at:

📧 sales@graftivo.com

📍 California, United States